A number of subscribers have been automatically removed over the
past few days from MDOsprey because of their Internet Service
Provider's spam software. There is nothing I can do about this--you
need to complain VERY LOUDLY to your ISP if this happens, again and
again until they fix the problem. This has been a growing problem
of late as more and more ISPs install spam software that is
over-zealous and improperly managed. Below is a sample of the
removal message that has been going out to folks from MDOsprey.
Heed what it says, especially the last two paragraphs.
Best,
Norm Saunders
Owner, MDOsprey
Sat, 19 Nov 2005 00:02:36
You have been automatically removed from the MDOSPREY list
(Maryland
Birds & Birding) as a result of repeated delivery error reports from
your
mail system. This decision was based on the automatic error
monitoring
policy in effect for the list, and has not been reviewed or
otherwise
confirmed by a human being. If you receive this message, it means
that
something is wrong: while you are obviously able to receive mail,
your
mail system has been regularly reporting that your account did not
exist,
or that you were otherwise permanently unable to receive mail.
Here is
some information which may assist you or your local help
desk in
determining the cause of the problem:
- The failing address is
- The first error was reported on 2005-11-14.
- Since then, a total of 10 delivery errors have been received.
- The last reported error was: 5.1.1 Mailer earth.cosmoweb.net said:
"553
5.3.0 Mail Rejected - Open spam relay - see
http://spamcop.net/bl.shtml?
209.119.0.5"
PLEASE DO NOT IGNORE THIS MESSAGE. While you can of course
re-subscribe
to the list, it is important for you to report this problem to your
mail
administrator so that it can be solved. This problem is not
specific to
the MDOSPREY list, and also affects your private mail. This means
that
YOU HAVE PROBABLY LOST SOME PRIVATE MAIL AS WELL. Anyone trying to
write
to you during the same time frame will probably have received the
same
errors for the same reason. The MDOSPREY list is but one of the
many
people who may have tried to write to you while your mail
system was
malfunctioning.
DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is
never
normal for a mail system to claim that a valid, working account
does not
exist, just as it would not be normal for the post office to return
some
of your mail with "addressee unknown" when the address was
written
correctly. It is true that some mail systems are less reliable
than
others, and your technical people may be doing the best they can
with the
tools they have. But, ultimately, the level of service that you
are
receiving is the result of a business decision, and not something
due to
a universal technical limitation that one can only accept. Reliable
mail
systems do exist, and it is ultimately up to you to decide whether
this
level of service is acceptable or not. |