Hello all,
Sally wrote:
Why don't you just call Zeiss at 1.800.441.3005 and see about sending your
zeiss back into the company for the necessary repairs.
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Also remember to ask how long they will take. I have heard that one to three
months is not unusual. 

All the best,
Eddie Chapman, Voss.  Norway.
http://www.birdwatching-in-norway.com
Photo Album: Sleeping Mallard